Privacy Policy

Last Updated: June 15, 2023

Welcome to Vancity Blog ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vancityblog.ca, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, respond to a survey, fill out a form, engage with us through social media, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:

• Contact information (such as name, email address, mailing address, and phone number)
• Demographic information (such as zip code, age, and gender)
• Payment details when purchasing products or services
• Account credentials when creating an account

1.2 Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about users' means of connection to our Site, such as the operating system, Internet service providers, and other similar information
• Pages visited, time spent on pages, links clicked, and similar usage data
• IP address and approximate location derived from IP address

1.3 Cookies and Similar Technologies

Our Site may use "cookies" and similar technologies to enhance user experience. A cookie is a small file placed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site.

We use the following types of cookies:

• Essential cookies: Necessary for the Site to function and cannot be switched off.
• Performance cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience on our Site
• To improve our Site and products/services
• To process transactions and deliver purchased products/services
• To send periodic emails regarding your orders, products, or other services
• To administer contests, promotions, surveys, or other site features
• To communicate with you about content, products, or services that may be of interest to you
• To display personalized advertisements based on your browsing activity and interests
• To comply with legal obligations
• To respond to your inquiries, comments, or questions

3. Information Sharing and Disclosure

We may share your information in the following situations:

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Marketing Partners

With your consent, we may share your information with our marketing partners to offer you certain products, services, or promotions that we believe may interest you.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process.

3.5 Protect Rights and Safety

We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please see our California Privacy Notice.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there.